About North Sound Communications & Electric

Our Story

northsound communications services image the crew

We are a family business

Without the families that work for us and those that work with us, there would be no ‘us.’

In 2009 Andy Nichols had a dream: to start his own business based on helping his community. It was that simple.

Believing that systems and networks of communications were the answer, he set his one-person show in motion, growing slowly and intentionally, one outlet, panel, and neighbor at a time.

It wasn’t long before he needed to expand his team, hiring one and then two trained professionals, but electricians on the islands are hard to come by. He quickly understood that the best way to grow his business was to invest in the community by training and educating locals to join his team.

Today, North Sound Communications employs eight professional electricians, many of whom started as trainees making a livable wage and health benefits while working toward becoming certified electricians.

Headquartered on Lopez Island, Washington, North Sound Communications owns a warehouse to facilitate timely service by storing parts for quick job turn-around and speedy service. We also provide on-site delivery of parts to our electricians to enable the timely completion of projects.

Our work crews, led by senior electricians, have the expertise to deliver quality work and the commitment to take care of our customers. Our vans are equipped with all the standard parts, enabling timely installation, problem-solving, repair, and prompt on-site service. Customers can expect reliable expertise and quality workmanship.

Our Mission​

Employee Support & Communication

We attract, develop and retain exceptional people in an inclusive work environment where all employees can reach their most significant potential. We embrace open and honest communication about the workplace.

Open Door Policy

In keeping with our philosophy of open communication, all employees have the right to and are encouraged to speak freely with management about their job-related concerns.

How we Rise to the challenge

We Listen

We listen closely to understand your needs so that we can efficiently and effectively solve your electrical issues.

We Understand

With over a decade of experience, we understand how your home or business's intricate and innovative systems work together.

We Achieve

We go above and beyond what is expected of us, constantly striving to improve and guided by analyzing our successes, failures, and our customer feedback.

We Commit

Committed to both our price and service, we are unwavering in our commitment to the highest standard of quality and safety for ourselves and our customers.

Why Choose North Sound Communications & Electric?​

Integrity – Uncompromising in our honest and ethical behavior, we continue to create trusting relationships with one another, customers, suppliers and the community.

Our Expertise

Leaders in our industry since 2009​

Family Enterprise

We value family. Our family, your family and the families of our employees. That’s why they all have healthy benefits packages and options for continued education and growth.

Customer Service

We value customer service as much as you do. That’s why, when you call our office during regular business hours, you will always speak directly to a person.​

Continued Investment

Each year we invest thousands of dollars into tools, equipment and continued education for our team. We are here for the long haul.​

Advanced Technology

We pride ourselves on our knowledge and understanding of the latest systems and technology and how they work together in your home or business.​

Client Education

We want you to have the right product, but we also want you to know how to use it. That’s why we take the time to research for you.​

Our Expertise​

Bringing electricity to your home and or business used to be easy...

All you needed was a wire, an outlet, a panel, and a bulb. But today’s technology is quickly changing, and this once simple skill has evolved into a complex set of systems.

At North Sound Communications, we understand those systems by keeping abreast of the latest and most innovative technological shifts; we know which methods are compatible and which aren’t. More importantly, we know how to connect them all.

Whether you need repair, maintenance, or installation, we have the knowledge, expertise, and professionalism to solve all your electrical needs.

Commercial Electrical

Coordinating with architects and contractors, we have vast experience implementing the unique solutions your electrical infrastructure requires to propel your success.

Residential Electrical

From brand-new service to the unexpected power emergency, we have the expertise and commitment to install, upgrade and fix all your residential needs.

Commercial Electrical

Coordinating with architects and contractors, we have vast experience implementing the unique solutions your electrical infrastructure requires to propel your success.

Residential Electrical

From brand-new service to the unexpected power emergency, we have the expertise and commitment to install, upgrade and fix all your residential needs.

Experience
94%
Punctuality
90%
Communication
95%
Customer Service
100%

A Skilled Team​

A team isn’t born; it’s grown

Slowly and intentionally, we’ve listened, learned and pushed ourselves to give our community a service and product we feel proud of.

Electrical Service You Can Trust

Whether you need repair, maintenance, or installation at your place of business, we have the knowledge, expertise, and professionalism to solve all your electrical needs.

Skip to content